Bocca Felice



F E L I C E P A R F U M . C O M

This Application collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

Displaying content from external platforms

Google Fonts

Personal Data: Usage Data; various types of Data as specified in the privacy policy of the


Instagram widget

Personal Data: Cookies; Usage Data

Interaction with external social networks and platforms

Facebook Like button and social widgets

Personal Data: Cookies; Usage Data

Handling payments


Personal Data: various types of Data as specified in the privacy policy of the service

Registration and authentication

Direct registration

Personal Data: address; billing address; city; company name; county; email address; first

name; house number; last name; phone number; shipping address; state; Tax ID; VAT

Number; ZIP/Postal code

Further information about Personal Data

Selling goods and services online

The Personal Data collected are used to provide the User with services or to sell goods,

including payment and possible delivery. The Personal Data collected to complete the

payment may include the credit card, the bank account used for the transfer, or any other

means of payment envisaged. The kind of Data collected by this Application depends on the

payment system used.

Contact information

Owner and Data ControllerVia private cadore, 11

20098 San Giuliano Milanese (MI)

Owner contact email:


F E L I C E P A R F U M . C O M

Cookies and other Identifiers consist of portions of code installed in the browser that assist the

Owner in providing the Service according to the purposes described. Some of the purposes for which

Cookies are installed may also require the User’s consent. Where the installation of Cookies is based

on consent, such consent can be freely withdrawn at any time following the instructions provided in

this document.

Technical Cookies and Cookies serving aggregated statistical purposes

Activity strictly necessary for the functioning of the Service

This Application uses Cookies to save the User’s session and to carry out other activities

that are strictly necessary for the operation of this Application, for example in relation to the

distribution of traffic.

Activity regarding the saving of preferences, optimization, and statistics

This Application uses Cookies to save browsing preferences and to optimize the User’s

browsing experience. Among these Cookies are, for example, those used for the setting of

language and currency preferences or for the management of first party statistics employed

directly by the Owner of the site.

Other types of Cookies or third parties that install Cookies

Some of the services listed below collect statistics in an anonymized and aggregated form

and may not require the consent of the User or may be managed directly by the Owner –

depending on how they are described – without the help of third parties.

If any third party operated services are listed among the tools below, these may be used to

track Users’ browsing habits – in addition to the information specified herein and without the

Owner’s knowledge. Please refer to the privacy policy of the listed services for detailed


Displaying content from external platforms

This type of service allows you to view content hosted on external platforms directly from

the pages of this Application and interact with them. This type of service might still collect

web traffic data for the pages where the service is installed, even when Users do not use it.Instagram widget (Instagram, Inc.)

Instagram is an image visualization service provided by Instagram, Inc. that allows this

Application to incorporate content of this kind on its pages.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States – Privacy Policy.

Interaction with external social networks and platforms

This type of service allows interaction with social networks or other external platforms

directly from the pages of this Application. The interaction and information obtained through

this Application are always subject to the User’s privacy settings for each social network.

This type of service might still collect traffic data for the pages where the service is installed,

even when Users do not use it. It is recommended to log out from the respective services in

order to make sure that the processed data on this Application isn’t being connected back to

the User’s profile.

Facebook Like button and social widgets (Facebook, Inc.)

The Facebook Like button and social widgets are services allowing interaction with the

Facebook social network provided by Facebook, Inc.

Personal Data collected: Cookies and Usage Data.

Place of processing: United States – Privacy Policy. Privacy Shield participant.

How to provide or withdraw consent to the installation of Cookies

In addition to what is specified in this document, the User can manage preferences for

Cookies directly from within their own browser and prevent – for example – third parties

from installing Cookies.

Through browser preferences, it is also possible to delete Cookies installed in the past,

including the Cookies that may have saved the initial consent for the installation of Cookies

by this website.

Users can, for example, find information about how to manage Cookies in the most

commonly used browsers at the following addresses: Google Chrome, Mozilla

Firefox, Apple Safari and Microsoft Internet Explorer.

With regard to Cookies installed by third parties, Users can manage their preferences and

withdrawal of their consent by clicking the related opt-out link (if provided), by using the

means provided in the third party’s privacy policy, or by contacting the third party.

Notwithstanding the above, Users are hereby informed that they may follow the instructions

provided by YourOnlineChoices (EU), the Network Advertising Initiative (US) and the Digital

Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such

initiatives allow Users to select their tracking preferences for most of the advertising tools.

The Owner thus recommends that Users make use of these resources in addition to the

information provided in this document.

Owner and Data Controller

Via Private Cadore, 11

20098 San Giuliano Milanese(MI)Owner contact email:

Since the installation of third-party Cookies and other tracking systems through the services

used within this Application cannot be technically controlled by the Owner, any specific

references to Cookies and tracking systems installed by third parties are to be considered

indicative. In order to obtain complete information, the User is kindly requested to consult

the privacy policy for the respective third-party services listed in this document.

Given the objective complexity surrounding the identification of technologies based on

Cookies, Users are encouraged to contact the Owner should they wish to receive any

further information on the use of Cookies by this Application.

Definitions and legal references

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a

personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through this Application (or third-party services employed in this

Application), which can include: the IP addresses or domain names of the computers utilized by the

Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the

request, the method utilized to submit the request to the server, the size of the file received in

response, the numerical code indicating the status of the server’s answer (successful outcome, error,

etc.), the country of origin, the features of the browser and the operating system utilized by the User,

the various time details per visit (e.g., the time spent on each page within the Application) and the

details about the path followed within the Application with special reference to the sequence of pages

visited, and other parameters about the device operating system and/or the User’s IT environment.


The individual using this Application who, unless otherwise specified, coincides with the Data


Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency or other body which processes Personal Data on

behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others,

determines the purposes and means of the processing of Personal Data, including the security

measures concerning the operation and use of this Application. The Data Controller, unless otherwise

specified, is the Owner of this Application.This Application

The means by which the Personal Data of the User is collected and processed.


The service provided by this Application as described in the relative terms (if available) and on this


European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include

all current member states to the European Union and the European Economic Area.


Small sets of data stored in the User’s device.

Legal information

This privacy statement has been prepared based on provisions of multiple legislations, including Art.

13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to this Application, if not stated otherwise within this document.


F E L I C E P A R F U M . C O M

General provisions

These conditions are only valid between the company owner with registered office at Via private

cadore, 11, San Giuliano, Milano Italy, and any person making online purchases on the

website hereinafter referred as ”CUSTOMER”. These conditions can be

modified and the publication date on the site is equivalent to the date of entry into force.

These terms and conditions governing purchases on site, in accordance with

the provisions of Part III, Title III, Chapter I, of the Consumer Code, Leg. n. 206/2005, as amended

by Legislative Decree no. n. 21/2014 and the Leg. 70/2003 regarding electronic commerce.

ARTICLE 1 – Purpose of the contract

With these general conditions of sale, Bocca Felice Company sells and buys CUSTOMER remotely

movable tangible property shown and offered for sale on the site The

contract concludes exclusively through the Internet, by accessing the CUSTOMER

at and implementation of a purchase order in accordance with the procedure

provided by the site itself.

The client agrees to inspect prior to confirmation of your order, the present general conditions of sale,

in particular the pre-contractual information provided by BOCCA FELICE S.r.l and accept them by

affixing a flag in the indicated box.

In the e-mail confirmation of the order, the CUSTOMER will also get the link to download and store

a copy of these general conditions of sale, as required by art. 51 paragraph 1 of Legislative Decree

206/2005, as amended by Legislative Decree 21/2014.

ARTICLE 2 – Pre-contractual information for consumers – art. 49 of Legislative Decree


The CUSTOMER before the conclusion of the purchase contract, examines the type of goods that are

described in the individual product data sheets at the time of choice by the CUSTOMER. Before the

conclusion of the purchase contract, and before the validation of the order with “payment obligation”,

the CUSTOMER is informed regarding:

– The total price of goods inclusive of taxes, with the details of shipping and any other costs;

– Method of payment;

– The period within which Bocca Felice S.r.l is committed to deliver the goods;

– Conditions, terms and procedures for exercising the right of withdrawal (Art. 6 of these conditions)

as well as the model withdrawal form in Annex I, Part B of the Legislative Decree 21/2014;

– Information that the Client will have to bear the cost of returning the goods in case of withdrawal;

– Existence of a legal guarantee of conformity for goods purchased;

– Conditions of after sales service and commercial guarantees provided by Bocca Felice S.r.l.

The CUSTOMER may at any time and in any case before the contract is concluded, take note of

information about Bocca Felice S.r.l., geographical address, telephone number, email address,

information that is reported, also the following:

Bocca Felice S.r.l

Via Private Cadore, 11

Milano – 20098 – Italy

P.IVA 09062830964

ARTICLE 3 – Conclusion and effectiveness of the contract

The sales contract is considered concluded with the sending by Bocca Felice S.r.l. to the

CUSTOMER an e-mail order confirmation. The e-mail contains the CUSTOMER data and the order

number, the price of goods purchased, shipping costs and delivery address to which the goods will be

sent and the link to be able to print and store the copy of present conditions.

The CUSTOMER agrees to verify the correctness of the personal data it contains, and to promptly

notify Bocca Felice S.r.l. corrections.

Bocca Felice S.r.l. is committed to describe and present the items sold on the site as well as possible.

Nevertheless, some may result from errors, inaccuracies or small differences between the site and the

actual product. In addition, of the products featured on do not constitute part

of a contract, as only representative.

BOCCA FELICE S.r.l undertakes to deliver the goods within 30 days commencing from sending

BOCCA FELICE S.r.l e-mail of order confirmation to the CUSTOMER.

ARTICLE 4 – Availability of products

The availability of the products refers to the actual availability at the moment when the CLIENT

places the order. This availability must still be deemed to be indicative because, owing to the

simultaneous presence of multiple users on the site, the products could be sold to other

CUSTOMERS before confirming the order.Even after sending the e-mail order confirmation sent by BOCCA FELICE S.r.l, there may be cases

of partial or total unavailability of the goods. In this case, the order will be automatically adjusted

with the elimination of the product unavailable and the CUSTOMER will be notified immediately

via e-mail.

If the CUSTOMER requires the cancellation of the order, resolving the contract, BOCCA FELICE

S.r.l refund the amount paid within 14 days from the day BOCCA FELICE S.r.l has knowledge of

the customer’s decision to terminate the contract.

ARTICLE 5 – Prices

All the selling prices of the products indicated on site are in Euro and include


The shipping costs are not included in the purchase price, but they are indicated and calculated at the

conclusion of the buying process before payment.

The CUSTOMER accepts the right to BOCCA FELICE S.r.l to modify its prices at any time,

however, the goods will be invoiced based on the prices listed on the site at the time the order is

created and listed on the booking confirmation sent by the BOCCA FELICE S.r.l.

In the event of a computer error, manual, technical, or of any other nature that may lead to a

substantial change, not provided by BOCCA FELICE S.r.l, the selling price to the public, which

makes it unreasonable or clearly insignificant, the purchase order will be considered invalid and

canceled and the amount paid by the Client will be refunded within 14 days. from the day of


ARTICLE 6 – Right of withdrawal

Pursuant to and for the effects of the Consumer Code, as amended by Legislative Decree no. 21/2014,

the customer is given the opportunity to exercise the right of withdrawal, without penalty and without

giving any reason, within 14 days schedule of delivery of the goods purchased. To exercise this right,

the customer must send, within the time specified, an email address or a letter by

registered letter, in which their data are indicated, Name, Last Name, Address , order Number,

telephone, description of / the product/s, if any IBAN and owner of the account where you are asked

to make the transfer for the refund.

Upon the dispatch of such communication, the CUSTOMER must send, at their own expense and

with a courier of their choice, the product you intend to return, including in shipping a module (see

below) with your data that must be the same as those posted in communication to exercise the right

of withdrawal.

The direct cost of returning the product are charged to the CUSTOMER. The cost is estimated to be

equal to a maximum of about 30.00 (thirty/00) Euros. The returned product must be received by

BOCCA FELICE S.r.l within a maximum of 14 calendar days from the date on which you

communicate your withdrawal. Once we receive the returned product, BOCCA FELICE S.r.l proceed,

to reimburse the price paid for the product/s for which he has exercised his right of withdrawal within

14 calendar days from the date on which you reported the decision of withdrawal, as long as the asset

to which the withdrawal is received by the company, or has been provided unequivocal proof of

delivery by courier.

The customer is responsible, and therefore not compensable, for the decrease in value of assets

resulting from a different manipulation that strictly necessary to establish the nature andcharacteristics of the good. For personal use products, for hygienic and health reasons it is not

possible to return products already in use.

The goods must be returned to:


Via Private Cadore, 11

Milano – 20098 – Italy

P.IVA 09062830964

All the risks associated with transporting the product returns are charged to the customer. The goods

must be returned intact in its original packaging, complete in all its parts (including packaging and

any accessories) and complete the attached tax records. Without prejudice to the right to verify

compliance with the above, BOCCA FELICE S.r.l will refund the amount of products covered by the

withdrawal within a maximum period of 14 days, including any shipping costs. According to art. 56,

paragraph 3 of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014, BOCCA

FELICE S.r.l can suspend redemption until receipt of the goods or until the system demonstration by

the CUSTOMER of having sent back the goods to BOCCA FELICE S.r.l.

BOCCA FELICE S.r.l perform reimbursement using the same means of payment chosen by the

CUSTOMER during the purchase. In the case of debit or cash, and if the CUSTOMER intends to

exercise its right of withdrawal, shall provide to BOCCA FELICE S.r.l, by accessing the contact, the

bank details: IBAN and BIC SWIFT required conduct of a reimbursement by the BOCCA FELICE


The CUSTOMER may exercise the right of withdrawal even sending any explicit statement

containing the decision to cancel the contract or alternatively transmit the model withdrawal form in

Annex I, Part B, Legislative Decree 21/2014 (not mandatory) the text of which is shown below:

withdrawal form pursuant to art. 49, paragraph 1, lett. h)

(Complete and return this form only if you want to withdraw from the contract)


Via Private Cadore, 11

Milano – 20098 – Italy

P.IVA 09062830964

Subject: free communication

Order number: (to indicate the relative to the order number/the good/s I bought/)

Customer data: (insert full name, address, phone, email)

Product for which we exercise the right of withdrawal: (indicate brand name and product size and

product code as ordered list posted in the original shipment)

In the case of purchases made by bank transfer or cash on delivery also disclose:

IBAN: (specify IBAN bank account number where you want to receive the refund credited)

Current Account holder: (Please indicate the owner of the account from which you intend to receive

the redemption proceeds credited).



ARTICLE 7 – Legal Compliance Warranty

In case of receipt of products not complying with orders or defective, the CUSTOMER is entitled to

recovery without the expense of conformity by repair or replacement of the product. The

CUSTOMER may exercise this right if the defect becomes apparent within two years from delivery

and denounces the lack BOCCA FELICE S.r.l within two months of discovery.

ARTICLE 8 – Delivery Methods

The products will be delivered by courier to the address indicated by the CUSTOMER at the time of

the order no later than 30 days. From the date of receipt by the CLIENT e-mail order confirmation

sent by BOCCA FELICE S.r.l.

For every order placed on the site, BOCCA FELICE S.r.l emits sale proceeds

(consignment note) of the goods shipped. The invoice for the products acquired by private

individuals is not output since this is a sales transaction not subject to ‘duty to tax certificate pursuant

to Article 22 paragraph 1 No. 1 of Presidential Decree 633 of 1972 and Article 2 of Presidential

Decree 696 of 1996. An order summary that has the same tax and legal value of a traditional receipt,

is sent to every customer. The invoice is available on request in the order form, then process the

order, the CUSTOMER will receive the invoice by email. The invoice will contain the information

provided by the CUSTOMER during the purchase process. After the issuance of the invoice, you can

not make any changes to the data indicated in the same. It is not possible to request an invoice after

you complete the order without having filled the appropriate “VAT” field.

ARTICLE 9 – Liability

BOCCA FELICE S.r.l assumes no liability for disruptions caused by force majeure or unforeseeable

circumstances, even if employees from malfunctions and disruptions of the Internet, if it is unable to

execute the order within the time stipulated in the contract.

ARTICLE 10 – Access to the site

The CUSTOMER has the right to access the site for inspection and of acquisition. any other use, in

particular commercial is not allowed, the site or its content. The integrity of the elements of this site,

they are sound or visual, and its use remain the property of BOCCA FELICE S.r.l proprietary

technology and are protected by intellectual property law.

ARTICLE 11 – Cookies

The website uses ” cookies ”. Cookies are electronic files that record

information about the navigation of the Client on the website (pages consulted, date and time of visit,

etc ..) and allow to BOCCA FELICE S.r.l to offer a personalized service to its customers.

BOCCA FELICE S.r.l inform the customer of the ability to disable the creation of such files, logging

into your Internet configuration menu. It is understood that this could prevent the Customer to

proceed to ‘on-line purchase.

ARTICLE 12 – Wholeness

These Conditions of Sale are made up of the totality of the clauses that compose them. If one or more

provisions of these Conditions of Sale is deemed invalid or declared as such under the law, regulation

or following a decision by a court of competent jurisdiction, the other provisions remain in full force

and effect.

ARTICLE 13 – Governing Law and Jurisdiction

These Conditions of Sale are subject to Italian law. Any dispute which is not amicable solution will

be subject to the exclusive jurisdiction of the Court of the place of residence or domicile of the Client,

if located within the state.

In any case, you can optionally use the mediation procedures referred to in Legislative Decree

28/2010, for the resolution of any disputes that arise in the interpretation and execution of these terms

of sale.

Sales terms and conditions updated on 21/06/2023

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